Made-to-Order drapes are not eligible for returns.
The following conditions do not qualify for return for drapes, blinds and shades.
- Misunderstood the image of the product.
- Items do not fit properly but were made accurately.
- Drapes are too heavy.
- Not the color you wanted.
- Change of mind / No longer wants it.
- Not the quality you wanted.
- Ordered the wrong item by mistake.
- Wrong size. Tolerance size within +/- 1% is treated as industry acceptable.
- Order come later than expected.
- Item were ordered by mistake.
- Fabric dye lot.
In these conditions, we accept return.
- You received wrong items (photo as proof are needed).
- The items were damaged (photo as proof are needed).
- Not as described (photo as proof are needed).
View the complete RETURN & REFUND POLICY