In-Home Measurement & Installation Service

Alabama (AL), Alaska (AK), Arizona (AZ), Arkansas (AR), California (CA), Colorado (CO), Connecticut (CT), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Idaho (ID), Illinois (IL), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Louisiana (LA), Maine (ME), Maryland (MD), Massachusetts (MA), Michigan (MI), Minnesota (MN), Mississippi (MS), Missouri (MO), Montana (MT), Nebraska (NE), Nevada (NV), New Hampshire (NH), New Jersey (NJ), New Mexico (NM), New York (NY), North Carolina (NC), North Dakota (ND), Ohio (OH), Oklahoma (OK), Oregon (OR), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), South Dakota (SD), Tennessee (TN), Texas (TX), Utah (UT), Vermont (VT), Virginia (VA), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY).

30 days warranty for the Service

We provide in-home service based on your selected appointment time. Please choose a time slot at least 3 days in advance to allow sufficient time for technician dispatch.

Our technicians will make every effort to arrive within your selected time window. If your preferred time is unavailable, our team will contact you to arrange the next available appointment.

If any of the following situations occur, they may result in non-refundable service fees and additional rescheduling charges.

Customer-Responsible Situations:
1. Last-Minute Cancellation
Service is canceled after the technician is en route or on-site.

2. Incorrect Product or Size
Customer-selected products (measured or chosen independently) do not fit or cannot be installed.

3. Site Not Ready
Installation not possible due to:

• Drilling restrictions
• Incomplete renovation
• Unstable or cluttered environment
• Wall or window frame conditions are unsuitable for installation
  

4. Wrong Appointment Info
Incorrect address, contact, or site details prevent service from proceeding.

5. No-Show or Late Arrival
Customer fails to show up or respond within 15–30 minutes of the scheduled time.

6. Order Quantity Mismatch
If the quantity of products ordered by the customer differs from the actual number of windows or items requiring measurement or installation on-site, additional service fees may apply.

7. Incorrect Use of Measurement Data
Measurement data collected by the technician must be entered into our app to generate an official report. Orders placed using raw measurement data or data not submitted via the app may result in products that do not fit. TWOPAGES is not responsible for any issues arising from incorrect use of measurement data.

8. Reinstallation Requested by Customer
If the installation has been completed correctly and the customer later requests a return visit for reinstallation, adjustments, or changes due to personal preference or other non-installation-related reasons, additional service fees will apply.

9. Products Purchased Outside TWOPAGES

This installation service is intended for products purchased from TWOPAGES. Products purchased from other retailers may use different hardware, mounting systems, or installation methods. TWOPAGES cannot guarantee compatibility or installation results for third-party products and is not responsible for issues arising from differences in the product itself, its hardware, instructions, compatibility, or product-specific installation requirements.

If you have any questions or need to make changes to your appointment, please contact our customer service team as early as possible to avoid unnecessary charges.

We appreciate your understanding and cooperation, and look forward to providing you with professional curtain installation and measurement services.

• Drapery Measurement Finder
• Blinds Shades Measurement Finder
• Drapery Measuring Instruction
• Blinds Shades Measuring Instruction

• Cordless Roman Shade
• Cord Lift Roman Shade
• Bamboo Shades
• No-Drill Cordless Bamboo Shade
• How-to Videos

Download the TWOPAGES App to access all measurement & installation guides anytime, and enjoy an easier shopping experience on the go.

👉 [Download on the App Store] | [Get it on Google Play]

Our In-Home Measurement & Installation Service ensures a seamless experience.

Our experts will visit your home to take precise measurements and professionally install your curtains, ensuring a perfect fit.

To request our In-Home Measurement & Installation Service, just follow these simple steps:

1. Go to Support → In-Home Measurement & Installation Service on our website.
2. Enter your ZIP code to check service availability in your area.
3. Select your preferred appointment date and time.
4. Choose the service you need — Measurement or Installation.
5. Fill in the required details based on your selection.
6. Complete your payment to confirm your booking.

We’re here to help if you need any assistance along the way!

During checkout, you will be asked to choose your desired visit time.

Please select a time slot at least 3 days from today, so we have sufficient time to arrange the technician.

In most cases, we will arrive at the time you select.

If we cannot honor your selected slot, we will contact you to reschedule.

We offer In-Home Measurement & Installation Services in most U.S. states and cities. Simply enter your postal code on our website to check if we serve your area.

If not, don't worry—our service areas are expanding! Feel free to reach out with any questions.

To make the process efficient:

• Ensure clear access to all windows to be measured.
• Remove any obstructions (existing curtains, furniture, etc.).

Our installation team will arrive at your home at the scheduled appointment time to complete the installation.

If there are any conditions that do not meet the service requirements or situations where the service cannot be completed, we will contact you via email to discuss the next steps.

After the visit:

• You will receive the measurement details.
• Our team will assist you in placing an order for the perfect custom curtains.

Generally, once you complete your purchase, the booking is confirmed. We will reach out only in the following situations:

• Your selected appointment is within 3 days of payment, and thus, the originally chosen time slot is too soon to guarantee technician availability.
  
• Your selected appointment is 3 or more days out, but our service team is unable to schedule a technician for that slot.

In either case, you’ll receive an email from us to select a new appointment time.

If you need to change your appointment, please contact us at least 24 hours in advance. After that window, rescheduling may incur additional fees.

For larger or more complex projects, typically involving 15 or more windows or items, we may arrange for multiple technicians to complete the service. If the full scope of work cannot be completed during the initial appointment, an additional visit may be arranged to finish the remaining work.

Yes, discounts available on the website can be applied to the order, but you cannot combine multiple discounts.

We offer a 30-day warranty for the in-home service.

Please note: Certain situations are considered customer-responsible and may void the refund eligibility or incur additional charges, such as:

• Last-minute cancellation when the technician is already en route or on-site.
  
• Product size or selection errors caused by the customer.
  
• Site not ready for installation (e.g., cluttered, drilling restricted, unfinished renovation).
  
• Incorrect appointment details (address, contact).
  
• No-show or being late 15-30 minutes without notice.

If such conditions occur, service fees may not be refunded, and rescheduling may cost extra.

Once you receive your measurement data from our technician, please enter the measurements into our app to generate the official report. Only use the dimensions from this report when placing your order to ensure your curtains fit perfectly. Orders placed using raw measurement data or measurements not submitted via the app may result in products that do not fit, and TWOPAGES cannot be held responsible.

👉 [Download on the App Store] | [Get it on Google Play]

If you're not completely satisfied with our service or encounter any issues, please feel free to reach out to us at support@twopagescurtains.com for assistance and to discuss compensation.