For all products excluding made-to-order items, orders may be cancelled for a full refund at any time before the orders are shipped. Once order are shipped, you will be advised with carrier name and tracking number.
Orders cancelled within 12 hours (workday) of payment confirmation are eligible for a full refund.
Orders cancelled after production begins may be cancelled, but you will be responsible for 50% of the product price.
Orders will not be accepted to be cancelled once orders are shipped.
Made-to-order products that have already been shipped can not be cancelled.